At Stamporama we want you to be satisfied with every product you buy, so we offer you the full refund right as long as the following conditions are met:
- Return within 14 days only.
- The products should be returned in the same condition in which they were received.
- Be accompanied by your receipt, invoice or change card.
- Return the entire product.
- Choose the courier company we work with.
In cases where the order has been proven to have been incorrectly executed by the company or the product is defective it may be possible to refund. In these cases, the refund time is 2 to 5 business days.
The refund will be made in the same way as the payment was made, except in the case of a cash payment, in which case our company will deposit the money in an account you indicate to us.
Cancellations of orders are possible only within the next 1 hour after they have been confirmed and if the product has not been shipped. Cancellation of the order is possible only by e-mail at firstname.lastname@example.org.
It is necessary to include in the e-mail and the order number.